How the Horseriding4all Service Works
Find out in this section how to select a horse riding event that is suitable for you or the intended recipient, how to confirm your details and pay, and also what you will receive after your purchase. We also give you some ideas for follow-up activities once you've had your horse riding experience.
Choosing your eventFrom the Horseriding4all home page you can search for events in your region (or the recipient's region) that may be of interest. If you would like to do a more detailed search then the search page allows you to search by:
Each event provides a full description of the activity,
including the location, experience type, the total duration and
the estimated time spent riding. Any restrictions or special
conditions that need to be met by the voucher holder should be
carefully noted. Events will be sold as gift vouchers which have
a limited period of validity. In addition, vouchers can be
transferable, meaning that any person presenting the voucher can
book and enjoy the flight, or non-transferable, in which case
the voucher will bear a named individual.
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Purchasing your experienceOnce you have selected your desired riding adventure, you can proceed to make payment. You will need to give us the contact details of the recipient, and decide whether you wish the voucher to be delivered by post or electronically. There is an additional handling charge for vouchers which are delivered by post. Once we have collected all your information you will be presented with a summary of your event and the mailing details. Please check them carefully, before progressing to the e-logbooks WorldPay payment gateway, where you can enter your credit or debit card details securely online. Alternatively, you can post us a cheque together with your order. After successfully payment, we will immediately email you a receipt for your records. We will also inform your riding school of your purchase and your voucher number, so that they can confirm your booking and flight details. The recipient will then receive the following:
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Hotseat couponsHorseriding4all Hotseat Coupons give the
holder the indicated discount to be used against the purchase of any
horse riding experience listed on the
Horseriding4all web site.
Find out more about redeeming Hotseat
Coupons. |
RefundsHorseriding4all hope that you will be
entirely satisfied with your horse riding voucher, but if not, we
will refund you the cost of your gift voucher provided that that you
- the purchaser - notify us within 14 days of purchase; please
email us. There is an administration charge of £10.00 + VAT for
all refunds. |
Arranging your riding experienceThe Horseriding4all partner operator who
will be providing your horse riding experience is named on the
voucher, together with their telephone number. The operator may have
other ways to contact them, for example by email, and these can be
found in
MyVoucher. You should arrange your flight as soon as convenient,
as horse riding schools and clubs can be busy. |
Making a bookingTo arrange your flight, simply contact the Riding School listed
on the gift voucher. Please be aware that your booking might be
cancelled or rearranged at short notice due to weather or other
conditions affecting riding on the day. This is for your safety, so
please check with the organiser before setting out. |
CancellationsDue to the nature of the events on offer, you must be prepared for
possible cancellation at short notice. It is the responsibility of the
voucher holder to ensure that the arranged booking has not been
cancelled prior to setting of for the venue. Unfortunately
Horseriding4all is not able to pay any refund or compensation
resulting from cancellation of an event for any reason. |
After the experienceAfter your riding experience, we would be delighted to hear how you
got on. Or, if you have some great photos from your experience, we'll be
very happy to see them and maybe even add them to our Customer's
Gallery.
If you would like to develop your horse riding experience further
then ask at your horse riding school about further horse riding
lessons. |